Meet the People
Who Make It Happen
The difference between success and failure?
Having the right people on your side.
At REFUGE, we take the time to understand your vision, goals, and daily pressures.
We then roll up our sleeves to tackle the problems that matter most to you.
Our Business
Is Growing Your Business
Every business is different. That’s why we start with curiosity, not assumptions.
We listen first, and then we design tailored strategies that align with where you are now and where you want to go. No templates and copy-paste approaches. Because honestly, when has copying someone else’s homework ever worked out well?
Your REFUGE From the Marketing Storm
We like to think we’re pretty fun to be around. And that’s a good thing since we’re going to be spending a lot of time together trying to achieve your business goals.
CEO
Built this thing with coffee and sheer will
CRO
Has a background that zigzags through sports and business
Operations
Pretty..... annoying.....
about
deadlines
Strategy
Daydreams about living in a Hobbit-hole someday
Support
Full-time chaos bringer, after-hours heart-to-heart hotline
Collaboration
Thrives on hugs, k-pop, and being an au-some mom
Design
I work hard so my cats don't have to
Design
I terrorize pixels on Canva (and Sims 4)
Social Media Marketing
Powered by iced coffee and just the right amount of chaos
Social Media Marketing
Always up for a good brainstorm, especially if memes are involved
Online Advertising
Running Google Ads all day so I can afford more virtual furniture at night
Web Development
My hands need to build something
Web Development
Ideas never sleep—and neither do I
Web Development
Trust me, it worked on my machine
Why Our Clients Trust Us for the Long Haul
We solve real problems
Feeling the pinch from slow sales or low customer turnout? We’re here to help and find out why.
We’re an extension of your team
Where you’re stretched thin – be it marketing, strategy, or content creation – we step in.
We’re never bored
Routine is out of the question. That’s the beauty of digital marketing. We always have fresh ideas.
We’re experienced
Since 2009, we’ve worked with businesses across industries, from scrappy startups to established companies.
We actually care
When you win, we celebrate. When you’re struggling, we problem-solve together. Building something great shouldn’t feel like a solo mission.
With Us, It’s Never
Just Business.
It’s Always Personal.
We celebrate your wins like they’re our own because, in a way, they are. You’ll never be just another account number to us.
What We Stand For
Impactful Results
More website visitors and followers mean nothing if they don't become customers. We focus on metrics that matter to your bottom line.
Quality Work
Small things make big things work. From button copy to campaign timing, we sweat the stuff a lot of people overlook. It all adds up.
Long-term Thinking
You didn't build your business for a quick cash grab, and we're not here for a quick marketing win. We're thinking about where you want to be in five years.
Honest Communication
We'd rather tell you something won't work than take your money and hope for the best. If we think you're wasting budget, we'll pivot to a better strategy that maximizes your ROI.
Why We’re a Full-Service
Marketing Agency
Everything in marketing is connected. Your website needs to work with your Google Ads and SEO strategy. Your social media should match your branding. You need different nurture campaigns for your leads.
When these pieces aren’t on the same page, you’re just wasting money trying to hold it all together.
That’s why we bring it all under one roof. We’re here to make your life easier.
Frequently Asked Questions
What exactly does a digital marketing agency do?
We take the stress out of getting leads for your business. You have enough on your plate, so we handle everything digital – like making sure people find you when they search online, connecting with customers on social media, and sending emails that actually get opened.
What roles make up a good digital marketing team?
Think of us as an extension of your own team. We’ve got people who dive into the numbers, creatives who dream up engaging content, and web developers who make sure everything’s running smoothly in the backend. All aspects of your digital marketing strategy are covered – from an audit to strategy implementation and ongoing optimization.
The REFUGE marketing team, specifically, is a blend of creativity and technical expertise, featuring social media managers, PPC and SEO experts, strategists, designers, and client success specialists. We’re all here with one goal: to help your business succeed.
What industries do you work with?
We partner with all sorts of businesses, big and small, and across many different verticals. B2B, B2C, service providers, e-commerce, a one-person show, you name it. But we do have a special place in our heart for small to medium-sized businesses (SMBs).
How will we communicate and keep track of the progress?
You’ll never be in the dark. We’ll keep you informed with monthly meetings, easy-to-understand reports, and your own client portal. This way, you’re never wondering what’s happening or where your money is going. You can also message or email us whenever you have questions.
